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Assume Less, Ask More

Assume Less, Ask More

"The brain non-consciously predicts what is most likely to happen and sets in motion perceptions, emotions, behaviors and interpersonal responses best adapted to what is expected-before events occur. In a sense, we learn from the past what to predict for the future...

Less Fear. More Generosity

Less Fear. More Generosity

Fear can be a useful ally. It can focus us, keep us safe, even keep us alive. Fear of illness or injury can motivate us to stop smoking, to exercise, and to eat healthier food. In our communities, fear can motivate us to make our air and water cleaner, our bridges and...

More Effectiveness With Less Effort

More Effectiveness With Less Effort

There is an old story of a man riding very fast on a horse. As he rides past his friend standing on the side of the road, the friend yells, “Where are you going?” The rider turns toward his friend and yells, “I don’t know, ask the horse!” The pace and intensity of our...

Now What? Start with The Preliminaries

Now What? Start with The Preliminaries

What a year! Unimaginable, unpredictable, immensely unsettling and challenging. Disease, radical separation, and death.   Many parts of the world remain in the throes of the pandemic. In the United States, we appear to be turning a corner. Change is on the...

Why listening makes you a more compassionate leader

Why listening makes you a more compassionate leader

Listening may be one of the most underappreciated activities and skills, not only for leaders, but for everyone. It is central to all our relationships, and yet it generally receives surprisingly little attention. In many of the trainings I’ve led, regardless of the...